I received the chawanmushi cups in good condition. The package was well packed. Thank you! I haven't get a chance to put them to use as yet. Pretty nice size! I like the cups.
I will love these forever. Well-made and lovely. So very different than the plain white ones I had before!
Years ago I visited a summer festival while in Japan and tried their melon flavored shaved ice. While it's a pretty simple and unimpressive snack, I was hooked on the melon flavor, which turned out to be just about impossible to find here in the US. The 3 pack comes at a great price while insuring I have plenty to get through the summer months~
and exactly what I saw in Japan but was reluctant to lug home. Good quality cast iron cookware.
Product came damaged
Dear Customer,
We are very sorry to hear that the product arrived damaged.
Could you please send us a few photos showing the damage, as well as photos of the packaging? This will allow us to assess the situation and arrange the appropriate solution for you.
We apologize for the inconvenience and thank you for your cooperation.
Best regards,
Akazuki Team
I'm not a huge fan of TFal, but I wanted to try the shape of the rolled omelet frying pan. I wish the far edge was at more of an angle, like the Japanese pans have. The non-stick surface could be better.
Absolutely gorgeous and functional piece of art! I will buy more items from IWACHU and Akazuki. Great buying experience I highly recommend. Thank you!
Not realize it is not induction friendly. It was not mistake for not double checking.
Hi Rebecca, thank you for your feedback. We’re sorry to hear about the compatibility issue. Please feel free to contact us if you'd like assistance or recommendations for induction-friendly options. We appreciate your understanding!
I ordered these canisters for myself, but they were so very cute that I have decided to give them as gifts to two friends who love cats (and tea). Traditional washi paper over tin, these canisters are useful and pretty. Perfect for cat lovers everywhere!
Lovely design and excellent inner seal. No issues or complaints. It took several weeks for my order to arrive because of customs problems here in the U.S., but Akazuki customer service replied immediately to my inquiry letter. This was a nice company to work with.
For anyone nervous about tins covered in paper, this one should put your mind at rest. The picture is directly on the metal and can be wiped clean with a damp cloth. The seal is tight and I will definitely use this one.
Today I received my order of these tea cups and scoops/saucers. Couldn't wait to open them! I was very pleased with everything. They arrived in perfect shape--the packaging was very good and protective. I will use it to keep them safe when stored. I like the weight and feel of the cups. The colors are beautiful and complimentary of each other. I especially appreciate the very pale interior of the cups that allows the color of the tea to show. I could not be happier with my purchase! The pictures I sent show the box and the cups.
We had these tea cups at our small Hotel in Hakone, Japan, and hoped to find them on line. These are perfect!!
Good product but long wait time for delivery to US. Because of wrenches thrown into trade wheels by Trump administration, my order was held in custom clearance stage for weeks. Akazuki was awesome. They replied my message and the item was well packaged. Top notch Japanese item and customer service.
Thank you